Home Services, Field Services, Multi-City Services
Multi-City Home Service Booking & Field Service Platform for Vishwas Service
A configurable home and field service booking platform for categories such as water tank cleaning, plumbing, electrical repair and other services.
- Search Service
- Select Service
- Submit Request
- Preferred Time
- Location
- Admin Receives
- Service Person Assigned
Workflow visualization based on supplied project facts.
What problem did Vishwas Service need to solve?
Vishwas Service required a booking workflow where customers could request services by category, time and location while administrators managed charges, requests, allocation and payment.
What software was built?
Arth Technology built service category management, pricing/charges, customer request handling, preferred time and location capture, service person allocation and payment workflows.
Workflow
A simplified view of the actual operating flow supplied for this project.
Modules
- Service Categories
- Service Pricing / Charges
- Customer Requests
- Preferred Time
- Location
- Service Person Allocation
- Payment
User Roles
- Admin
- Customer
- Service Person
Platforms
- Customer website / app
- Admin panel
- Service person workflow
Key Capabilities
- Configurable service categories
- Location-based booking
- Preferred time capture
- Admin request handling
- Service person allocation
- Payment workflow
Business Outcome
The platform structures the complete home service journey from service search and request capture to allocation, service completion and payment.
No percentages, revenue impact, user counts or testimonials are claimed because they were not supplied.
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