Home Services, Field Services, Multi-City Services

Multi-City Home Service Booking & Field Service Platform for Vishwas Service

A configurable home and field service booking platform for categories such as water tank cleaning, plumbing, electrical repair and other services.

Vishwas ServiceWave 2
  1. Search Service
  2. Select Service
  3. Submit Request
  4. Preferred Time
  5. Location
  6. Admin Receives
  7. Service Person Assigned

Workflow visualization based on supplied project facts.

ClientVishwas Service
IndustryHome Services, Field Services, Multi-City Services
Solution TypeService Marketplace, Customer Website / App, Admin Panel, Service Person Workflow, Location-Based Service Booking, Payment
PlatformsCustomer website / app, Admin panel, Service person workflow
Primary UsersAdmin, Customer, Service Person
Project StatusWave 2 content with verification tracked

What problem did Vishwas Service need to solve?

Vishwas Service required a booking workflow where customers could request services by category, time and location while administrators managed charges, requests, allocation and payment.

What software was built?

Arth Technology built service category management, pricing/charges, customer request handling, preferred time and location capture, service person allocation and payment workflows.

Workflow

A simplified view of the actual operating flow supplied for this project.

Search ServiceSelect ServiceSubmit RequestPreferred TimeLocationAdmin ReceivesService Person AssignedService ProvidedPayment

Modules

  • Service Categories
  • Service Pricing / Charges
  • Customer Requests
  • Preferred Time
  • Location
  • Service Person Allocation
  • Payment

User Roles

  • Admin
  • Customer
  • Service Person

Platforms

  • Customer website / app
  • Admin panel
  • Service person workflow

Key Capabilities

  • Configurable service categories
  • Location-based booking
  • Preferred time capture
  • Admin request handling
  • Service person allocation
  • Payment workflow

Business Outcome

The platform structures the complete home service journey from service search and request capture to allocation, service completion and payment.

No percentages, revenue impact, user counts or testimonials are claimed because they were not supplied.

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